Thank you for purchasing from Digixo.in.
We aim to provide quality digital services and a smooth experience.
Eligibility for Return
- Returns are accepted within 2 days of the purchase date for digital products sold directly by Digixo.in.
- The issue must be verified first. We require a remote access session via AnyDesk to inspect the issue with the software or web application.
If the issue is verified from our end and deemed unsolvable, a refund will be processed.
Non-Refundable Products
- Affiliate products (e.g., from Amazon, Hostinger, Skydo, etc.) are not covered by our return policy. You must follow the return and refund policies of the respective merchant.
Order Fulfillment
- Orders are fulfilled after payment confirmation (UPI payment).
- Product access will be granted within 24 hours after confirmation, typically fulfilled instantly.
How to Request a Return
Email us at support@alterimg.com with:
- Your order details
- Description of the issue
- Screenshots (if possible)
- Schedule for AnyDesk remote session
We reserve the right to refuse returns that do not meet the above criteria.
